Shipping and Returns
Shipping
Calico Unicorn proudly offers FREE shipping with insurance to anywhere within the USA through the US Postal Service (USPS)
Arrival is 3-5 days once shipped -- tracking information will be provided via email once shipped.
Tracking information is also viewable by logging into your Calico Unicorn or Shop account.
FREE Gift Wrapping
Your lovely purchases are individually gift-wrapped, tied with a bow, and placed into a muslin cloth gift bag -- ready for gift-giving!
I ship your purchase in padded envelopes and include a FREE gift with every purchase.
Shipping Times
Shipping One-of-a-Kind Items
One-of-a-kind items are packaged and ready to ship from my studio in Maine
Orders placed before 10 am EST will be shipped the same day
Orders placed after 10 am EST will be shipped the next business day
Shipping Made-to-Order Items
Calico Unicorn is mostly a one-woman shop so every piece of jewelry is made by hand from beginning to end by one set of hands.
Depending on the number of orders in line in front of yours, processing times may take up to a week with most items shipping out within 3 business days.
If you would like a more accurate shipping time, reply to your order email or email me directly at elizabeth@calicounicorn.com and ask!
Returns & Exchanges
Your satisfaction and joy with your purchase is my top commitment. Although I strive for it, I don't expect to get it perfectly right every time but if there is an error on my part, I will work with you to fix it!
Refunds and exchanges are permitted within 30 days after you have received your order. If you're unsatisfied, please contact me to let us know the issue with your order.
Merchandise must be returned in the same condition as it was received and shipping charges are non-refundable and are the full responsibility of the customer. Refunds will be made for the price of the item, excluding shipping fees.
Custom or personalized orders cannot be returned or exchanged unless your jewelry arrives broken or defective.